How Harmony Survived the 2020 East Troublesome Fire

2020 has been a tough year for many addiction treatment providers. The COVID-19 pandemic hit the United States in the spring and has made recovery work difficult ever since—for people with addiction and their therapists. “Getting sober during COVID-19 definitely has its challenges,” says Harmony alumna Shayla E. The Harmony Foundation had to implement a number of precautionary measures to ensure staff and client safety.

In October, Harmony suddenly faced another dangerous challenge: the East Troublesome wildfire. As with COVID, the entire Harmony community rose to the challenge.

“Before October 21, the East Troublesome fire had mostly been a nuisance,” reported The Colorado Sun, “burning through dense trees and steadily gobbling up terrain.” Then it suddenly turned into a massive firestorm and on October 22, it began to threaten the Harmony campus.

The leadership team immediately came together for an emergency meeting. “There were also other fires in the area,” remembers Harmony CEO Jim Geckler. “We had carefully monitored the Cameron Peak fire earlier that week, which was unsettling enough. Then the East Troublesome fire jumped the mountain and started to burn on our side on Thursday morning (Oct 22).”

It was time to make a decision. When fire officials issued a voluntary evacuation advisory, Harmony decided to play it safe and evacuate. After the leadership meeting made the call to leave and not wait for a mandatory evacuation order, Geckler explained the situation to the clients and let them know what to bring along.

“We had solid communication between all parties involved and because we had done a lot of preparation and training in the past, we were ready to go within 45 minutes. We packed up the medical center, had a great procedure in place for moving the belongings of clients and how to move medications safely. By 12:30 we were lined up caravan-style and ready to go.”

Everything went seamlessly because everybody communicated and everybody knew what they were supposed to do. “Strong communication between the leadership team, the staff, and the clients, as well as the ability of people to make the necessary decisions, allowed us to move forward quickly,” says Geckler.

The destination was a hotel in Greeley, Colorado. With the support of staff at the DoubleTree by Hilton Greeley at Lincoln Park, Harmony was able to successfully relocate all clients and continue to provide them with quality treatment in a safe, welcoming environment.

When Harmony’s chief marketing officer Gina de Peralta Thorne called ahead from the road, the only questions were ‘what do you need?’ and ‘when do you need it?’ “I told them we needed 28 rooms and conference space and that we were 20 minutes out,” remembers Thorne. “They were just remarkable at giving us what we needed to keep clients safe in their recovery. We even used the situation in therapy, discussing how the environment in the hotel was very different from the Harmony campus and how that worked for them.”

The medical team had to quickly build a makeshift detox facility in one of the rooms with an ironing board as a reception desk.

“We managed in an emergency setting,” says Jim Geckler. “I’m proud to say we had uninterrupted client care, every single decision throughout the evacuation was made around client care. It was inspiring to see how people rose to the occasion.”

“Our client-focused culture is collaborative. Over the past seven years or so, we worked diligently to integrate better with other care providers in Colorado,” says Geckler. “We make sure we’re there when they need us and there wasn’t a moment when we didn’t feel supported by others. I received lots of text messages inquiring whether we’re okay, some of them just saying let me know what you need—that made it manageable for us. We had deliveries every day of treats, bottled water, and games. People kept asking how can we be of assistance?”

Once in place in the hotel, the focus was on keeping clients safe. “Usually our patients are in a safe, relatively controlled environment but near the hotel, we had locations where people do drug deals and some clients told us the park was a trigger for them,” remembers Gina Thorne.

Even though the hotel was safe from the wildfire, the Harmony team now had to contend with other dangers. “There was a bar in the hotel, for example, and we had to make sure clients would not be able to order alcohol from their rooms,” explains Thorne. “But the hotel staff learned quickly to work with our unique population. There was never any negative reaction to our clients, the staff was gracious and courteous, they really bent over backward to make sure we got what we needed.”

Again, the open environment was used for therapeutic effect. “We talked about it all the time,” says Geckler. “We made the experience a celebration and congratulated clients on a regular basis. We talked with them and made sure they understood the exceptional circumstances.”

Geckler is convinced that this group of clients will have an exceptional recovery because they are connected in ways other people are not. “It was a bonding experience, and the clients have really embraced it.”

Harmony stayed in Greeley for a whole week, finally returning to Estes Park on October 29. “We now have faced two unbelievable situations this year and we never considered shutting Harmony down,” says Geckler. “Our role is to be of service to our clients who are looking for help—we couldn’t just abandon them. We were able to keep stability for our clients and we were able to celebrate their achievements under difficult circumstances. Everybody stepped up and simply asked what they can do to help. In years to come, I will look back with pride on what we accomplished during this fire emergency.”

Rutgers Study Links Tobacco Use with Other Substance Use Among Sexual and Gender Minority Populations

Cigarette smoking is associated with frequent substance use and poor behavioral and physical health in sexual and gender minority populations, according to Rutgers researchers.

The study, published in the journal Annals of Behavioral Medicine, examined tobacco use by sexual minority men and transgender women to better understand the relationships between smoking tobacco, other substance use, and mental, psychosocial, and general health.

The Rutgers researchers surveyed 665 racially, ethnically and socio-economically diverse sexual minority men and transgender women, 70 percent of whom reported smoking cigarettes.

They found that smoking was associated with race/ethnicity, marijuana, and alcohol use, and mental health concerns of the participants. Current smokers were more likely to be white and reported more days of marijuana use in the past month. The study also found that current cigarette smoking was associated with more severe anxiety symptoms and more frequent alcohol use.

“Evidence also tells us that smoking is associated with worse mental health and increased substance use, but we don’t know how these conditions are related to each other, exacerbating and mutually reinforcing their effects,” said Perry Halkitis, dean of the Rutgers School of Public Health and the study’s senior author.

LGBTQ+ people are more likely to smoke than their cisgender and heterosexual peers to cope with an anti-LGBTQ+ society, inadequate health care access, and decades of targeted tobacco marketing. Those social stressors drive the health disparities they face, which are compounded by a lack of LGBTQ-affirming healthcare providers, research shows.

“Our findings underscore the importance of holistic approaches to tobacco treatment that account for psychosocial drivers of substance use and that address the complex relationships between mental health and use of substances like alcohol, tobacco, and marijuana,” said Caleb LoSchiavo, a doctoral student at the Rutgers School of Public Health and the study’s first author.

The study once again illustrates the strong correlation between severe stress—especially trauma—and substance use disorder (SUD). LGBTQ+ and transgender people continue to be exposed to strong social stigma—and even physical violence—simply because of their sexual choices or gender identities, leaving many of them severely traumatized.

As a webpage by the Centers for Disease Control and Prevention (CDC) about LGBTQ+ health warns that, “Stigma comes in many forms, such as discrimination, harassment, family disapproval, social rejection, and violence,” putting LGBTQ+ people at increased risk for particular negative health outcomes.

In many cases, smoking tobacco, and using other psychotropic drugs and alcohol are so strongly correlated because they are symptoms of the same kind of psychological stress. The more intense the stress, the greater the likelihood that a SUD will develop—and LGBTQ+ and transgender people generally experience higher levels of stress than their cisgender counterparts. They are simply trying to alleviate their stress with maladaptive coping skills.

Negative life experiences—especially in childhood—and persistent stress also increase the probability of developing mental health conditions such as anxiety, depression, posttraumatic stress disorder (PTSD), and panic disorders—all currently intensified by the COVID-19 pandemic and all in turn correlated with substance use disorder.

The Rutgers scientists correctly emphasized the “importance of holistic approaches to tobacco treatment that account for psychosocial drivers of substance use.” Evidence-based addiction and mental health therapy must address all underlying conditions to achieve a positive outcome.

Harmony has provided cutting-edge treatment at its Estes Park center in Colorado for half a century. Our modern, holistic approach to addiction treatment acknowledges the important role mental health conditions and psychosocial factors play as drivers of substance use disorders.

If co-occurring conditions are not comprehensively addressed, clients are more likely to relapse because they may continue to use psychoactive substances to self-medicate those issues. All staff at Harmony have been trained in trauma-informed care. Modern addiction treatment requires a holistic approach that addresses all mental health issues relevant to the SUD and provides a solid foundation for sustained recovery from addiction.

If you or a loved one is struggling with substance use disorder, or you have questions about our programs, call Harmony today at (888) 986-7848 to get the help needed as soon as possible.

September is National Recovery Month

Each year, Recovery Month celebrates the achievements of people in recovery from addiction. It’s an opportunity to promote new evidence-based treatment and recovery practices, the emergence of a strong and proud recovery community, and the dedication of service providers and community members across the nation who make recovery in all its forms possible.
Recovery Month is also an important reminder that the addiction crisis is far from over. Tens of thousands of people die from the disease of addiction each year. Drug overdose deaths increased again in 2019 in the United States, according to new preliminary data released by the Centers for Disease Control and Prevention in July. The CDC predicts that the final count for 2019 will be close to a record 72,000 overdose deaths, while 2020 is widely expected to exceed even that number because of the impact of the COVID-19 (coronavirus) pandemic.
The theme for this year’s Recovery Month is “Join the Voices for Recovery: Celebrating Connections.” Addiction is frequently driven by intense stress, trauma, extended periods of anxiety, prolonged grief, depression, and isolation.
Connections are crucial for a sustained recovery and COVID-19 has seriously disrupted traditional ways of connecting in recovery. With physical distancing measures and other restrictions in place across the US, meetings and counseling sessions for those who struggle with addiction had to be moved online in many cases. But that situation has also presented new opportunities.
“With the help of modern technology, we have the chance to be more connected than ever before,” says Michael Arnold is the director of alumni and recovery support services at Harmony Foundation. “The time COVID-19 is giving us at home is actually the greatest gift that our recovery can receive. If you are concerned about being isolated at home, pick up the phone, tablet, or use your computer to reach out to someone.”
Michael also found another engaging way to help people in recovery snap out of any dark moods they may be experiencing. In May, she started a podcast called “Monday State of Mind” to give the recovery community a positive start into the workweek. “I know the good that happens when I choose to be consciously aware of my state of mind,” she says. An alumna of Harmony herself, Michael continues to use the tools that were given to her while she was there as a patient.
The federal government’s Substance Abuse and Mental Health Services Administration (SAMHSA) is also utilizing the internet, offering a number of webinars during Recovery Month that cover medication-assisted treatment, employment support, communities supporting recovery, and the importance of integrating recovery support services.
Millions of lives in America have been transformed through recovery. Unfortunately, these successes in the battle against addiction frequently go unnoticed. Recovery Month gives everybody a chance to celebrate these accomplishments.
Harmony Foundation continues to serve clients during the COVID-19 outbreak and is taking new precautions to ensure staff and client safety. These include strict hand-washing protocols, heightened and ongoing disinfection of all areas at facilities, as well as updated admission assessments to consider previous travel, potential exposure, and health status. All new admissions will have additional medical screening upon campus arrival.

Harmony’s Annual Scholarship Event Virtual This Year

Harmony’s annual sponsorship gala will have to be different in 2020. This year’s event on September 18 had to move online because of the ongoing COVID-19 pandemic. But just like in years before, Harmony’s first virtual fundraiser “Step By Step” will aim to change the lives of those who need a little extra support for their recovery.
The one-hour event will include a silent auction and alumni testimonials. Proceeds from the event will financially help those with the desire, but without the means, to receive the addiction treatment they need. Harmony alumnus Josiah B. was a previous recipient of financial assistance. He did everything he could to change his life and go into recovery but he just didn’t have the right insurance.
When his case manager had to tell Josiah that his insurance would only cover one week of treatment unless he needed “life-supporting care,” he struggled to just take in that information, “feeling really hopeless and very triggered.”
Josiah thought he had to leave treatment and go home. “I felt hopeless and wanted to give up at that point,” he remembers. Harmony’s financial assistance program changed all that. “Being able to get those last three weeks was so crucial to my recovery. Having that foundation is so crucial. Every day counts.”
Being able to finish his treatment at Harmony because of the financial help, and getting the building blocks for the foundation of his recovery made all the difference for Josiah.
He was excited when he learned about the funding, but he also thought “this is why you’re here, Josiah, why you’re reconnecting with your Higher Power. Why you need to be here, to be able to trust that the process works, and put your faith in that.”
“I had a lot of peace the day before I finally decided to apply for the scholarship,” Josiah remembers. “It’s okay,” he told himself. “You’re in good hands. There are people supporting you that you don’t even know. The people at Harmony are supporting you; your Higher Power is supporting you. Everything kinda fell into place.”
Should you consider donating Josiah would say, “please do because there are so many people who are in the position that I was in and even worse. Donations will get people the help they need to finish their time in treatment. That’s huge. Every day I was at Harmony was monumental and I wouldn’t trade a single day for anything else.”
If you would like to help out and be a sponsor at our Step-by-Step fundraiser, contact Judy Keller at Harmony, please. : jkeller@harmonyfoundationinc.com

How to Avoid the Monday Blues with Michael Arnold’s New Podcast

Monday morning is a stressful time for many people. Anxiety about work or a depressed mood are not beneficial for anybody but they can be dangerous relapse triggers for people in recovery from addiction.

One way to deal with the Monday blues is to confront it head-on and make a virtue of it. Michael Arnold is the director of alumni and recovery support services at Harmony Foundation. She has found an engaging way to help people in recovery snap out of any dark moods they may be experiencing.

In May, Michael started a podcast called “Monday State of Mind” to give the recovery community a positive start into the workweek. Her sheer boundless enthusiasm alone will cheer up your Monday—or any other day for that matter. “I know the good that happens when I choose to be consciously aware of my state of mind,” explained the woman known as the “Hurricane of Happiness” in episode one. An alumna of Harmony herself, Michael continues to use the tools that were given to her while she was there as a client.

The fuel behind “Monday State of Mind” is her intense desire to “recover out loud” and in the process help others in the same situation. “ At Harmony, I get to help alumni implement the foundation they learned into their daily lives and help show them how to continue to take their power back by creating and living lives that are filled with continuous growth, meaningful connection, service, gratitude, and so much more.”

“Monday State of Mind” means to tackle thought-provoking questions that relate to recovery and how to apply the answers into the daily life of listeners. Michael aims to challenge listeners to ask themselves whether their state of mind is helping them catapult their week forward, or whether it is harming their week.

And when things don’t go your way, you just have to deal with it—appropriately. The week leading up to episode nine reminded Michael to keep it authentic when she realized that her request for listener questions had resulted in zero replies. In typical Michael Arnold fashion, she turned that Monday disappointment around and made it the topic of the episode that followed four episodes about humility after all.

At first, she got anxious and started blaming herself for this “failure.” Destructive, self-defeating thoughts showed up: “Why are you even doing this podcast?” and “No one is listening!” Then her ego chimed in: “Michael, you can’t admit that no one submitted questions. Just make some up!” But she felt fairly uneasy about making things up—she didn’t want to be a fraud. Instead, Michael called a friend who put her straight: “Michael, this is your opportunity to really show what you have been talking about. Your topics are happening to you. You have a great opportunity to be humble to the world and talk about it.”

Michael realized that “in order to change your state of mind you have to make tough decisions to grow. You have to be prepared to be a little uncomfortable.” She understood that she can’t expect listeners to be transparent, truthful, and vulnerable if she is not prepared to be so herself. After all, nobody is perfect and you can’t beat the Monday blues by faking it.

_____________________

Catch the podcast here: https://stage.harmonyfoundationinc.com/monday-state-of-mind/
Michael Arnold is the co-author of
Drowning in Addiction: A Personal Guide to Recovery

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How Addiction Affects Body, Mind, and Spirit

By Michael Rass

Addiction cannot simply be reduced to substance use, chemically caused by drugs and alcohol in the human body. Addiction is a complex biopsychosocial and spiritual disorder with many interlocking conditions and mechanisms. Many addiction professionals view it as a disease of the mind, body, and spirit.

A Disease of the Body:

Most psychoactive substances are regarded as toxins by the human body and its defense system. A healthy liver will try to purge any amount of alcohol as soon as possible, for example. Different substances have different effects on the body. Alcohol destroys brain cells and depresses the central nervous system, while cocaine is a stimulant, raising blood pressure and heart rate. Both substances, like others, trigger the release of certain chemical messengers in the brain, known as neurotransmitters. The main ones are dopamine, which elicits pleasure, norepinephrine causing arousal and focus, and serotonin, which causes feelings of happiness, counteracting negative emotions.

The repeated, artificially elevated release of these neurotransmitters will eventually cause changes in the brain of the addicted individual, providing the increasingly rigid neurological structure for the psychological aspects of addiction. In addition to slowly changing the mind of the addicted person, substances like alcohol, crystal meth, cocaine, and others will have a pathological impact on the physical body, damaging major organs, the cardiovascular system, the skin, and teeth as well as causing dangerous infections, malnutrition, and chronic pain conditions. Most people suffering from a severe substance use disorder (SUD) have been neglecting their physical fitness for a long time, having completely given up on anything resembling a healthy lifestyle.

A Disease of the Mind:

For psychiatrists, addiction is primarily a disease of the mind. The current edition of the Diagnostic and Statistical Manual of Mental Disorders (DSM-5)—the diagnostic manual widely used by psychiatrists in the United States—states that “all drugs that are taken in excess have in common direct activation of the brain reward system, which is involved in the reinforcement of behaviors and the production of memories.” These psychoactive substances “produce such an intense activation of the reward system that normal activities may be neglected.”

Eventually, this “intense activation” may trap the user in an addiction cycle of craving, using, and withdrawal, leading to renewed craving. In the psychiatric jargon of the DSM-5, “the essential feature of a substance use disorder is a cluster of cognitive, behavioral, and physiological symptoms indicating that the individual continues using the substance despite significant substance-related problems.” In other words, compulsive substance use, despite negative consequences. The user is now caught in a cycle of drug or alcohol use that requires ever-increasing amounts of the substance just to feel “normal.”

The question is, how did the addicted person get there? Why the “intense activation” in the first place? And then again and again? This is where other mental health issues typically play a crucial role. Most addiction professionals now believe that substance abuse is not simply caused by irresponsible pleasure-seeking but should, in most cases, been seen as an attempt to self-medicate serious mental health conditions like posttraumatic stress disorder, major depression, or anxiety. And those are often connected to highly traumatic life events the individual is unable to handle in a healthy way. The “intense activation” is supposed to numb intense emotional pain.

Due to the phenomenon of tolerance this numbing can only be maintained with ever-higher doses of drugs and alcohol while the brain tries to counteract the unnatural surges of neurotransmitters in an effort to rebalance its hormonal setting. At the same time, more and more toxins will do more and more damage to the well-being of the user. Meanwhile, the continual degradation of the physical body causes more stress and emotional pain, providing further motivation to continue with substance misuse. Body and mind are caught in a deadly down spiral: the addicted mind will make the body sicker, and the degraded body will exacerbate the cravings driving the addiction.

A Disease of the Spirit:

For many addiction professionals, addiction goes beyond this body-mind interaction, though. They also view it as a disease of the spirit. In his influential study, Canadian physician Gabor Maté compared addiction to the “realm of hungry ghosts,” one of six types of rebirth in Asian mythology. It is said to be the abode of restless spirits suffering from insatiable cravings and unhealthy attachments, condemned to inhabit dismal places.

At the heart of the addiction problem is a deeper malaise: the disconnection from the Higher Power—whatever that might be, a missing sense of purpose, a failure at authentic self-actualization, the highest level in Maslow’s pyramid of human needs.

This ethereal aspect of the disease is often a hard sell in an increasingly agnostic society. It doesn’t easily correspond to medical and scientific concepts and spirituality can mean very different things to different people. Whatever it is, Americans are increasingly identifying with it.  “About a quarter of US adults (27 percent) now say they think of themselves as spiritual but not religious, up 8 percentage points in five years,” according to a Pew Research Center survey conducted in 2017.

Many of them see spirituality as a personal search for the meaning of life, for connection with the entire universe—with a Power greater than ourselves. They do not necessarily seek a religious practice defined by mandatory observances, rules, and prohibitions. Instead, they want to connect with a Higher Power rooted in love and compassion—a Power that gives human beings perspective, meaning, and a life of purpose.

It is a perspective of the utmost importance to people in recovery. Many succumbed to a life of despair because they lacked a spiritual outlook. Sadly, our current culture seems to promote mostly vanity, instant gratification, zoning-out, and craving for material distractions, all things that are dangerous for a person in recovery. Addiction is a demon trying to disconnect us from our spirituality, the Higher Power, and our fellow human beings. To recover fully from addiction we must strengthen the body, heal the mind, and reconnect to our spirituality. This takes time and effort. A lot of time and effort. That is why recovery is a life-long pursuit.

Why Recovery Needs Healing Space

Addiction is a family disease. The Recovery Book advises family members of people in recovery that “Everyone in your family, as well as other people in your lives, has been affected by addiction in some way. Now you all need to work on getting your lives back to some kind of normal.”

Michael Arnold is a recovering alcoholic who now works as an alumni relations manager at the Harmony Foundation. In a recent Facebook Live with her twin sister, Michael and Casey talked about the impact Michael’s addiction and recovery had on their relationship. Both siblings demonstrated how important clear and honest communication is for the family dynamic.

Michael talked about the need to share with “brutal honesty what addiction can do to your family.” Casey talked about how hard it was for her to watch Michael decline in active addiction, realizing there was nothing she could do, that Michael had to save herself.

Michael recalls doing things to her family that “just weren’t nice.” Casey remembers all too well. Seven years ago Michael helped to put her twin sister briefly in jail—just to hurt her. Michael was in such a bad place that to hurt her sister made her feel better.

“I never thought I could be close with Michael again, never thought I could trust her again,” Casey said. But change can happen. Recovery can work miracles. “Michael has changed. She is not the person she was seven years ago,” Casey said. “She is not that selfish person that put me in jail. She’s working very hard at it every day.”

For desperate family members the trick is to be patient and supportive. “Don’t hammer people in recovery about all the mistakes they made in active addiction” all the time. “Show your love,” Casey said. “You need to have grace and patience with them. As family members you have to give them space to recover, the harder you are on them the worse it’s going to be.”

Appealing to people in the audience who have family members with addiction, Casey said, “You have to choose either to be there and support them or walk away. You can’t live in the middle and hold their past wrongdoings against them—that doesn’t help them recover. I have nothing but complete love for Michael now and I’m just so proud of her. It’s been a journey for both of us.”

Michael shared her side of that journey. Only “when I went through rehab did I get the tools to tell myself everyday to have that patience, to be so grateful that I’m sober. I have to know that my family will trust me; that they should realize that I’m a changed person but time is not on my side.”

It’s important to remember that recovery is a process. “I thought simply that Casey and I would be okay now that I’m sober. The relationship would be fine but it wasn’t,” Michael remembers. “Casey gave me that space for about a year to recover, but then she said ‘we need to talk about what happened’ so that we can move forward.”

Casey had to tell Michael what she had done to her and “she took it hard. I love you, I forgive you, but you have to earn the trust back.” That shook Michael, “but now our relationship is even stronger because you have to be able to open up about these things or they will simply fester.”

Making amends is an ongoing process for Michael now and Casey knows it. “Michael is ruthless and relentless about her recovery—she has even written a book about it. She is working hard every single day and that is all you can ask.”

The Insurance Dance with Recovery in Mind by Jim Geckler

Collaboration

We recently received a Facebook post regarding frustration over Harmony’s handling of payments made through insurance. I wanted to use this opportunity to discuss questions and concerns about our partnerships with insurance partners and how we believe it helps benefit access to treatment.

First and foremost, insurance companies make it easier for us to cover some of the cost of treatment, a service that many of us do not plan for when the time requires it. When we consider our personal relationships with insurance partners, how many of us would be able to have yearly physicals, emergency procedures, or access to treatment? As a provider, Harmony works with our insurance partners to provide the appropriate level of care for the appropriate period of time.

Harmony has a 49 year history of providing a residential level of care; this is the highest level of care for people suffering from substance use disorder. We have a responsibility to our clients to stabilize them medically, assess their conditions, provide them with a diagnosis, work with them to create a foundation for sustained recovery, and construct a comprehensive continuing care plan which will support their recovery. The relationships we have fostered with insurance partners has allowed us to work collaboratively to support access to care along the continuum. Under the umbrella of the American Society of Addiction Medicine (ASAM), together, insurance companies and treatment providers alike are held to the highest standards of care for addiction treatment. This common language, reviewed in tandem with insurance providers determines what level of care an individual requires.

Sometimes there is disagreement.  For example, when Harmony feels that a client would be better served by remaining at a residential level of care and an insurance provider feels they would be successful at the next level.  Other times, a client would like to remain in treatment, however our expert clinical and medical staff believe they are ready to move toward self-management of their own recovery at a level of care which empowers them to practice the early skills of recovery they learned here. In most cases, to arrive at a decision to move a client to the next level of care, involves a conversation with our Medical Director and a physician reviewing the case for the insurance company. We work to keep people at the appropriate level of care indicated by our clinical staff recommendations based on the client’s progress.

Harmony has a dedicated utilization review team, clinical professionals who work with our insurance partners, staff, and clients to keep people at the level of care which will provide them the greatest opportunities for success. When it is determined that funding for residential care has ended, we work to inform the client as quickly as we are able. Unfortunately in this situation the determination for a shift in levels of care is immediate, funding ceases that day. In order to ease the transition for clients and families, Harmony is committed to absorbing the expense of an additional night’s stay for clients. This is not common practice and comes at a fair cost. For example, in the month of July, we provided $28,000 in housing and care at no additional expense to clients. We are able to continue to do this through the generosity of our donors. We recognize the challenge and frustration of learning at 4 pm that one no longer has financing for treatment, however we are dedicated to continue to support our clients during this transition period.

There is nothing magical about 28 days of treatment. We have heard the 28 day timeframe used for many years, growing in public awareness with the Sandra Bullock film. The reality is that proven success is driven by long term engagement in treatment within a full continuum of care, at multiple levels  increasing the opportunity  for self-management.

We will always remain committed to providing access to treatment whenever possible, using all means necessary to help individuals receive treatment that can build an early foundation of recovery.  This could look like something as short as a few days or as long as 4 months.  Either way, our partnerships with insurance and our recommendations for treatment will always be the focus in providing individualized care for clients.

Jim Geckler is the Chief Executive Officer for Harmony Foundation.

Mirroring in Relationships: Manifesting and Maintaining Connection

Mirroring

by Khara Croswaite Brindle

What does it mean to feel connection with another person? How do you know when you are building rapport in your interactions with others? For many of us, connection starts with body language and conversation when determining relatability and ongoing engagement. Engagement can lead to belongingness and belongingness is a crucial element of positive mental health and overall wellness. So why wouldn’t we want to pursue belongingness and connection in our relationships and throughout our lives in support of optimal wellbeing?

Monkey See Monkey Do

Connection can be measured externally in how we interact with one another, but also internally through brain activity. Mimicking one another, often described as mirroring, was first discovered by Giacomo Rizzolatti, MD and his colleagues when studying monkeys.  Rizzolatti recognized that there was similar, observable brain activity indicating pleasure when a monkey consumed a banana as when the monkey observed a researcher consuming a banana. This brain activity involving neurons, called Mirror Neurons, provided implications that our brain activity responds in relation to others, thus encouraging development of an empathetic response. A more recent article was published in the UK on research involving infants and their mothers. With eye contact, the brain waves in the infant responded and attempted to synchronize with their mother, implying efforts at deeper connection and communication, according to scientists at the University of Cambridge.

Bonding in Business

Mirror neurons are important for close relationships; however, they can be influential in working relationships as well. Business gurus have developed interpersonal programs to support connection and reciprocity in business interactions, including awareness of body language, eye contact, and mannerisms. These programs can teach a person to be more aware of cues in social interactions and introduce subtle mirroring behaviors to increase engagement, likeability, and reciprocity.

Mirroring behavior in conversations is adaptive, such as noticing when one party begins to unconsciously mimic the other in their posture, speech, and/or gestures during an interaction. As you can see from the picture we’ve chosen above, several members of the group are mirroring one another in their hand gestures, indicating connection or attempted connection in the moment. When learning these interpersonal skills for yourself, you may experiment with subtly shifting your posture to mimic the other party, exploring any observable differences in the interaction, including how you each feel towards one another. Mirroring research shows that when you make subtle attempts to mirror another person, they will find you more approachable, likeable, and connected, all which can be valuable when conducting working interactions or achieving rapport.

Generational Gaps

Engagement in working and personal relationships can support successful interactions, and it can also change how a person feels about themselves, including shifts in self-confidence and self-worth. Jean Twenge, a Psychologist researching generational differences including mental health, substance use, technology, and social engagement, speaks of this in depth in her book iGen. Her book highlights the dramatic shift in social interaction away from face to face contact to more technology-based connection. Her book also highlights a possible correlation between technology and lack of belongingness, even when those surveyed reported, on average, more than three hours per day of technology use including social media. Twenge’s research identifies some concerns about connection, including individuals reporting minimal person to person engagement, low self-confidence or preparedness in social situations, and thus identifies questions needing to be answered around technology and mental health.

Regardless of how we measure it, connection is important. One way of encouraging connection is getting out in the world and finding people who have things in common. This can be a pleasant opportunity to engage over shared interests and build relationships. Identifying activities you enjoy can be a starting point to engaging others around shared interests, with organizations like Meetup.com bringing groups of people together around enjoyable experiences. Pushing yourself to get out and meet people can have a positive result, as belongingness and social interaction continue to be vital parts of what it means to be human.

You’re imperfect, and you’re wired for struggle, but you are worthy of love and belonging.”  Brene Brown

Khara Croswaite Brindle, MA, LPC, ACS, is a Licensed Professional Counselor in the Lowry Neighborhood of Denver, Colorado. She received her Masters Degree in Counseling Psychology from the University of Denver with a focus on community based mental health. Khara has experience working with at-risk youth and families, including collaboration with detention, probation, and the Department of Human Services. Khara enjoys working with young adults experiencing anxiety, depression, trauma, relational conflict, self-esteem challenges, and life transitions.

 

The First Call Is Always the Hardest: It Makes All The Difference by Justin Barclay

I was 29 years old when I went to treatment. It was a nudge from a Judge that drove me to my first introduction to Harmony Foundation when I called asking for help. At that time I couldn’t imagine my life without alcohol, but I did know that I didn’t want to be miserable anymore. Alcohol may have taken away the bad feelings, but it certainly did not take away the misery, it was an unwanted houseguest that had moved in and was planning to stay.

I will never forget that first call. I was scared, uncertain and feeling hopeless. Sharon, a former Union Boilermaker, originally from Pittsburgh, was my lifeline to my new life in recovery. Sharon was kind and understanding, she eliminated barriers, was honest, and insightful. I had tried different feeble attempts of getting sober that all involved managing and moderation. When it was all said and done, Sharon was quick to point out that everything I tried wasn’t working and said, “Try this!” She added that I was allowed to try things once in my life and never have to try them again if I didn’t like it. So, I tried, came to Harmony and by the grace of my God of my understanding, I haven’t found it necessary to pick up a drink or a drug since that phone call.

Whether you’re a friend, family member or just desperately in despair looking for help, making that first call can be overwhelming. Many people perceive addiction treatment likened to Jack Nicholson in “One Flew over the Cuckoo’s Nest.” In truth, most addiction treatment is not straightjackets, lockdown facilities and Nurse Ratchet’s.

In fact, good addiction treatment and working with someone in admissions is built on compassion, empathy, strength and guidance. As a person in recovery who went through the admissions process, I can say that the first call makes all the difference.

What can you expect when calling for help? First and foremost you should expect to be treated with dignity and respect. Someone who is willing to answer every question you have. You should expect to be valued enough as an individual that your questions will be answered honestly even if the Admission Staff knows the truthful answer may not be what you want to hear. Remember, you are making a call to save your life not giving someone on the other end an opportunity to close a deal. Insurance does not pay for flights, waving of fees and deductible only means that the revenue has to be made up from somewhere or someone else, that someone else could be you. If services provided and allowable items are different on the phone than the programs website, you have a right and self-responsibility to ask why the difference without being challenged. One of the most critical elements to a successful treatment experience is honesty. This critical element will be missing if the admission process revolves around any kind of dishonesty. You should also expect to work with an organization that will inform you if they cannot meet your needs and they will provide you with direction to programs they have a collaborative relationship with to best meet your needs.

Today, I am an Admissions Manager and since my first and only admission all those years ago, I have been given the good fortune to not just experience the admission process once, or twice, or even 100 times but thousands of times. I remind myself on every call how I was treated on that first call with Sharon, and I am committed daily to respond the way she did. People calling, no matter what the motivator, just want to be heard without judgment and respected. Admissions staff is the first impression of the organization they establish the trust necessary for the individual to begin a process of a willingness to change. Being dishonest, pushy and unclear about expectations sets everyone up for failure.

Each time I work with an individual or family, it is a privilege to be the resource that helps them begin their new journey of sobriety. No two admissions are the same. I honor and respect the clients allowing them to experience their own journey with the admissions process the same as I was.

So as you consider treatment and you inquire about what program is the best fit for you. Remember that that person on the other line may have the one thing you need to help you begin again. One thing I can say that is true for me, every time I try anything that involves the admission process, I learn from it, I grow from it, and most of all I love it.