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Ambassadors for Wellness & Recovery

Business Dev

A Retrospective Look at the Importance of Business Development
by Gina de Peralta Thorne, MS

If you had asked me 20 years ago if I would be working in the field of addiction treatment I would have looked at you funny.  The idea of working with recovering addicts and alcoholics was never intended to be a part of my world.  I had family who suffered from addiction, but I didn’t know them and I never had any personal issues with alcohol or drugs.  My only exposure to AA was hearing about Adult Children of Alcoholics (ACOA’s)  Adult Children of Alcoholics (ACOA’s) from a mother who self- identified as an ACOA. 

So how did I end up being such a strong ambassador for recovery and wellness? I tell people, that I didn’t choose this career path, rather, it chose me.   My first time exposure to working with people in recovery was 10 years ago as Director of Business Development for a treatment program in Virginia.  I was so nervous, unsure how I could contribute to helping people live a life in sobriety?  I remember the first time an alumnus asked me if I was in recovery, I was uncomfortable to share that I wasn’t.  He stood for moment, looked at me and said, “That’s okay, and you’ll do.”   At the time, his response didn’t give me any tangible reassurance, but today, I understand.

With over a decade of ushering individuals and families into treatment, I know that it wasn’t pivotal for me to be in recovery to do this work.   I have been awed and inspired by what I have learned from working side by side with those in recovery. I have learned how to recognize my own character defects, practice the discipline of restitution, (making amends for my mistakes), find gratitude daily for all things in my life and recognize, “this too shall pass”.  I believe my role in this field has helped people find the connections and resources necessary to make their lives that much better and what an honor it is to be given this responsibility.

Today, the landscape of business development and marketing is challenging.  There are some big shifts in perception regarding our work.  Referrals are skeptical of our intentions, trust is questioned and our efforts to work collaboratively can be tested.  But I believe “doing the right thing” will win out every time.  We are “Ambassadors for Recovery”  charged with the responsibility  to help mentor and coach those new  to the field, teaching the ethical, transparent and collaborative approach to helping people get well. 

We are not about “heads in beds”,   or labeling our clients as insurance contracts. Our purpose is much greater.  We are the frontline of recovery for many of the families and individuals suffering.  Our role is vital and compelling. Never sell yourself short as being “just a marketer”. We are the connectors, the bridge to hope and opportunity and “we’ll do”!

Gina de Peralta Thorne, MS – Chief Marketing Officer with Harmony Foundation is a graduate from Florida State University with a degree in Health Education and Masters from University of West Florida in Health Education and Management. She has over two decades of experience working in the field of prevention, intervention, addiction treatment and recovery. Her background in health communications and health promotions has evolved in both the public and private sectors working in local, regional and national organizations, hospitals, and institutions of higher learning in Florida, New York, Ohio and Virginia. She has worked in marketing and business development for residential treatment programs in Virginia and Florida. A recent transplant to Colorado, Gina was Vice President of Marketing for Lakeview Health providing leadership and oversight to brand management, digital marketing communications, outreach support and alumni services. She is an industry leader speaking about Ethics, Recovery Oriented Systems of Care and Marketing and Business Development best practices. She is a member of the Treatment Professionals Alumni Services (TPAS) Board and an active member of the Addiction Treatment Marketing Organization (ATMO). Gina philosophically believes that change happens when others stretch across the divide and work together.

A Family Affair: Navigating Holiday Triggers by Khara Croswaite Brindle

Family: Holiday Triggers

It’s that time of year again, the time where people like to highlight the good, the cheer, and the happiness of the holiday season. But what if holidays bring on a sense of dread? What if you have to navigate the heavy drinking of your family members? Or be in the same room with a person who hurt you in the past? What if holidays create loneliness, risk of relapse, or critical self-reflection as the year comes to a close? For many people, these worries are just the beginning of what they may navigate from November to the New Year. So how can we each feel supported through the stressors of the season?

Bolstering Boundaries

One important element of being successful in our functioning around family is boundaries. Boundaries can be defined as physical or emotional in the way they are implemented to allow feelings of safety. Here are some examples of boundaries to consider with family to support feelings of safety and security during the holiday season:

  • Allowing someone’s refusal of a hug from a family member they barely know
  • Supporting comfortable distance between individuals throughout holiday activity
  • Encouraging space when close proximity is triggering such as a walk or errand
  • Listening for verbal cues about safe and unsafe topics during meals
  • Honoring a person’s decision to decline an activity due to risk of relapse

In other words, identifying ideas of how to support each family member’s needs can encourage enjoyment in all holiday festivities without judgement or conflict. This mindfulness of self and others can entice individuals to fully participate and engage in positive experiences as a family.

Tracking Triggers

Mindfulness can support positive experience through coping with triggers in the holiday environment. Supporting each family member’s self-awareness of triggers can be a first step in determining adjustments to allow full participation in festivities.  In the hope of healthy family connection, below are some examples of triggers that may arise:

  • Interacting with a family member that was formerly abusive
  • Talking of trauma topics that create conflict such as the time they had a drinking problem, eating disorder, or abusive partner
  • Engaging in traditions that encourage relapse including spectator sports
  • Recognizing people or places that are connected to trauma memories such as the holiday party where they experienced sexual assault
  • Feeling peer pressure to engage in activities that feel unsafe including binge drinking
  • Having the perception of criticism or judgement by their family, coworkers, or friends
  • Remembering trauma anniversaries that overlap with the holidays including death and breakups
  • Experiencing sights, smells, and other sensory information that connect to trauma such as cologne/perfume, alcohol, or ice and snow

Cultivating Connection

With all of the potential triggers at play during the holidays, it becomes crucial that we feel a connection to one another in our efforts to contain the stress. Reaching out to trusted family and friends or seeking the help of a professional can support a person in navigating the holiday demands. Balancing out stress with positive connection can make a significant difference in our ability to participate in holiday traditions and create new, positive memories where trauma memories formerly dictated our experience. By connecting with people who can relate, we may also learn new skills of how to remain fully present in the holiday experience and find joy in the family and traditions we’ve come to value.

 “Write it on your heart that every day is the best day in the year.”

Ralph Waldo Emerson

Khara Croswaite Brindle, MA, LPC, ACS, is a Licensed Professional Counselor in the Lowry Neighborhood of Denver, Colorado. She received her Masters Degree in Counseling Psychology from the University of Denver with a focus on community based mental health. Khara has experience working with at-risk youth and families, including collaboration with detention, probation, and the Department of Human Services. Khara enjoys working with young adults experiencing anxiety, depression, trauma, relational conflict, self-esteem challenges, and life transitions.